Losing invoices when logging out of Reckon Accounts hosted

  • 1
  • Problem
  • Updated 1 year ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I have an client who is creating invoices, then logging out of the Accounts hosted file. When he logs back in, the invoices were missing, the logo is missing & there was no prompt to put in the user or password to the file. When I login (the accountant) from a different computer using the same login details, I have none of these issues. Is there any known bug issues with the 2018 Release? We updated to this yesterday. 
Photo of Brianna Galletly

Brianna Galletly

  • 90 Points 75 badge 2x thumb

Posted 1 year ago

  • 1

There are no replies.

This conversation is no longer open for comments or replies.