lost online banking icon from reckonaccounts accounting 2014
John_P
Member Posts: 18 ✭✭
lost the "Online Banking" icon in the navigation bar of one of my 5 Company files. Online banking has been enabled in all, with appropriate bank and account details, passwords etc
Any suggestions would be welcome
Thanks
Any suggestions would be welcome
Thanks
0
Comments
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Hi John,
This sounds unusual, I just tried to see if i could make mine 'disappear'... nope... so I haven't a clue..
But my first suggestion would be to rebuild the file after a verify backup... If this doesnt help (and I dont think it will because this is a hardwired in icon) I think it might be a call to support...
In the meantime, you can still access the 'Online Banking Centre' via the 'Banking' drop down list.
Maybe someone else has some ideas...
Cheers
Angie Carlyle
0 -
Hi Angie
Thanks for your reply. Whatever has happened to this particular file, there is no online banking drop down item under "Banking" either.
I have tried making a new company file, and the same problems occur
Weird to say the least!
Cheers
John P.0
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