Lump sum payment not showing on payment summaries

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Laguna bt
Laguna bt Member Posts: 1 ✭
edited February 2017 in Accounts Hosted
Hi all,

I am having issues with printing payment summaries with lump sum A payments. The INB payment summary printout is blank when you try and print it. 

I have tried paying the lump sum when the employees are activated and terminated and then both though wages and termination paycheque. Nothing seems to work. 

The business went into liquidation this is why I need to produce the payment summaries. 

Can someone give me instructions or a complete breakdown from start to finish on how to create them through Reckon, because everything I've tried hasn't worked. I surfed the reckon community and I did see that the lump sum payments had to be paid through the termination window. However this didn't work for me. 

Please help i need to do these ASAP. THANKS

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  • Christine Dalrymple
    Christine Dalrymple Member Posts: 14 ✭
    edited December 2016
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    Hi Laguna, You will need to have a payroll item set up and use for the amount to go into Lump sum A. Go to lists, payroll item list, edit the item that you are using or set one up. Edit payroll item, click next, and next again, then in tax tracking type click on drop down menu and select Lump Sum A (R) then click through and save. This should the show up as lump sum A on your Payment Summaries. Hope this helps.

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