MAPI error code 80040102 (258) at line 947 in sendemail.cpp

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  • Updated 4 years ago
  • Acknowledged
This error occurs when trying to send email remittance from Reckon Account Plus 2014. I use Windows 7 and have upgraded to Outlook 2013.

I have tried all the fixes I could find and it still fails. Outlook is open, it is the default, I've changed the Trust Center in Outlook. Any other ideas or is there a work around??
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Posted 6 years ago

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vinia, Employee

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Hello Stephanie,

Thank you for using Reckon Community.

Before following the steps below, please make sure that Outlook and Reckon Account are closed.

Please follow the steps below:

1. Find the QBW.INI file

2. Located at C:\Users\Public\Documents\Intuit\QBW.ini

3. Add the following lines at the bottom of the  file. (write them as they are written here)


To open the QBW.ini file, right click > select > Open With > choose Notepad

4. Scroll to the bottom of the file and add the lines:

And when you open outlook again and Reckon Accounts make sure you run both "outlook" and Reckon accounts" as administrator

1. right click the icon on the desktop and run as admininstrator

Then start sending email again.

Kind Regards,


Reckon Technical Support Team

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Lucille Cutting

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Hi Vinia, this didn't work. Do you have any more suggestions? I am using Windows 10, Microsoft outlook and Reckon 2016.
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Lucille Cutting

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I restarted my computer and it worked! Thanks very much. 

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