MAPI error code 00000000 (0) at line 947 in sendemail.ccp in Accounts Business 2014

Reckon FAQs
Reckon FAQs Reckon Staff Posts: 357 Reckon Staff
edited August 2016 in Reckon Accounts (Desktop)
You may experience this problem when emailing through Outlook 2013.  This email client is a 64-bit system that does not handle MAPI requests seamlessly.  

The error occurs when your Outlook 2013 is not open when emailing from Accounts Business 2014.

Normally, Outlook 2013 should respond to the Accounts Business signal and open to transmit the message.  However, the signal is not interpreted properly and Outlook 2013 does not launch and the email is not sent.  Accounts Business generates this error.  

To get around this problem make sure Outlook 2013 is open before you email from Accounts Business 2014.


regards,
John




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