Memorised sales receipt not working!

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  • Updated 6 days ago
Using accounts hosted. In my memorised transactions, a sales receipt that I have saved as a daily transaction isn't working! It was previously, not sure if the weekend upgrade has affected this. I've tried to delete it and re-memorise it too. When I click on "Enter Transaction" nothing happens!

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Preece Mitchell

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Posted 2 weeks ago

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Preece Mitchell

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Can anyone help?
It may have become corrupted Preece.

Have you tried Verifying your Company File? :

File > Utilities > Verify Data  (& - if prompted - run the "Rebuild" too) 
It's recommended to run the "Rebuild" 3 times for optimal results.
 
It's a good idea to regularly "Verify" your File to ensure your data is clean & that backups are re- salvageable if necessary.

Failing that, you may need to re-create the transaction from scratch & re-memorise it again.

Shaz Hughes Dip(Fin) ACQ NSW, MICB

Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

Accounted 4 Bookkeeping Services

Ballajura, WA

0422 886 003

shazinoz2@bigpond.com



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Preece Mitchell

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Thanks for your reply. I did previously try this and still not working. Looks like a call to tech support in Mumbai.