Memorised sales receipt not working!
Preece Mitchell
Member Posts: 19 ✭
Using accounts hosted. In my memorised transactions, a sales receipt that I have saved as a daily transaction isn't working! It was previously, not sure if the weekend upgrade has affected this. I've tried to delete it and re-memorise it too. When I click on "Enter Transaction" nothing happens!
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Can anyone help?0
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It may have become corrupted Preece.
Have you tried Verifying your Company File? :
File > Utilities > Verify Data (& - if prompted - run the "Rebuild" too)
It's recommended to run the "Rebuild" 3 times for optimal results.
It's a good idea to regularly "Verify" your File to ensure your data is clean & that backups are re- salvageable if necessary.
Failing that, you may need to re-create the transaction from scratch & re-memorise it again.Shaz Hughes Dip(Fin) ACQ NSW, MICB
Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)
Accounted 4 Bookkeeping Services
Ballajura, WA
0422 886 003
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Thanks for your reply. I did previously try this and still not working. Looks like a call to tech support in Mumbai.0
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