Hi Ingrid, Welcome to Reckon community. This sounds like a possible data issue, please run verify and rebuild on your file. after verify and rebuild please add a new memorized Transaction and set the do not remind. shutdown and restart Reckon accounts, see if the new transaction comes up. if the transaction works okay, this imply you should delete those existing memorized transaction and create them again, if the new one still fail to work this indicate possible data file problem and you should consider seek help from Reckon technical support.