Memorised Transactions not working after update

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  • Updated 7 months ago
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" After updating, when starting, I get the error message: "None of the memorised transactions have been recorded".
Any one have any ideas?
I don't want to delete them all, and have to reinstate them. Too many.

Thanks Matt
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Matt

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Posted 1 year ago

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1 year ago
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John G, Information Support Analyst

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Hello Matt,

Welcome to the Reckon Community.

We have not had any reports from other users of this problem after the upgrade to 2017.  Please call Technical Support who'll work with you to resolve this issue.


regards,
John.
1 year ago
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John G, Information Support Analyst

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Hello Matt,

Welcome to the Reckon Community.

We have not had any reports from other users of this problem after the upgrade to 2017.  Please call Technical Support who'll work with you to resolve this issue.


regards,
John.
7 months ago
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Lindsay Achilles

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Hi Matt, did you fix this issue? I have had the same since december. Upon opening it prompts if I want memorised transactions entered, I say yes, it tells me none have been entered.
How can I rectify this?

Thanks
Lindsay

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