Memorised Transactions not working after update

  • 1
  • Question
  • Updated 4 months ago
  • Answered
  • 1
" After updating, when starting, I get the error message: "None of the memorised transactions have been recorded".
Any one have any ideas?
I don't want to delete them all, and have to reinstate them. Too many.

Thanks Matt
Photo of Matt

Matt

  • 70 Points

Posted 12 months ago

  • 1
12 months ago
Photo of John G

John G, Information Support Analyst

  • 25,360 Points 20k badge 2x thumb
Hello Matt,

Welcome to the Reckon Community.

We have not had any reports from other users of this problem after the upgrade to 2017.  Please call Technical Support who'll work with you to resolve this issue.


regards,
John.
12 months ago
Photo of John G

John G, Information Support Analyst

  • 25,360 Points 20k badge 2x thumb
Hello Matt,

Welcome to the Reckon Community.

We have not had any reports from other users of this problem after the upgrade to 2017.  Please call Technical Support who'll work with you to resolve this issue.


regards,
John.
4 months ago
Photo of Lindsay Achilles

Lindsay Achilles

  • 140 Points 100 badge 2x thumb
Hi Matt, did you fix this issue? I have had the same since december. Upon opening it prompts if I want memorised transactions entered, I say yes, it tells me none have been entered.
How can I rectify this?

Thanks
Lindsay

This conversation is no longer open for comments or replies.

  • 1

Powered by Get Satisfaction