MESSAGE WHEN I GO TO LOG IN

  • 1
  • Problem
  • Updated 2 weeks ago
  • Acknowledged
I keep getting the message below when I try to log in - it takes me approx 3 attempts everytime I go to log in - does anyone know what it means?

Photo of Toni

Toni

  • 1,732 Points 1k badge 2x thumb

Posted 2 weeks ago

  • 1
Photo of Jenny

Jenny

  • 360 Points 250 badge 2x thumb
I get it too...i don't know what it means either
Photo of Rav

Rav, Community Manager

  • 45,830 Points 20k badge 2x thumb
Hi Toni and Jenny,
We're investigating instances of a very small number of logins, estimated as 1 in 15, that are currently experiencing issues logging in successfully on the first attempt.

As Toni has mentioned above, logging out and back in (possibly once or twice) should have you back and operating as normal however the devs are looking into the cause at the moment.
Photo of Toni

Toni

  • 1,732 Points 1k badge 2x thumb
Thanks Rav :-)