I might have set up Reckon GovConnect before, but haven't used it for quite a long time. Now I want to use STP, and it got stuck. The smartphone I used to set up MFA was a Samsung S8+. It had some issues last year so I got a new Note 9, restored all apps from S8+, and Google Authenticator is one of them. Now I cannot get into STP because it asks me for a 6 digit code to verify MFA. The code I generated on my new phone just doesn't work. I have tried synch time, it doesn't work. I forgot the Recovery PIN, and it requires the MFA to view the Recovery PIN! Is it a dead circle? Or Catch 22? I give up! Called Reckon One Support and the guy told me that they will escalate the issue to another department to revoke the MFA. It has not been done yet. My god!!!!! Can someone give me some quick help instead of weeks???