MFA - Need to Reset

  • 2
  • Question
  • Updated 2 months ago
  • Answered
I've recently signed up for MFA using Google Authenticator on my phone however incidentally the app was deleted. I need to reset my MFA with the app again - how would I go about this?
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Connor Way

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  • Silly

Posted 3 months ago

  • 2
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Rav, Community Manager

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Hi Connor,
You'll need to call our support team to initiate this.

Is there any reason in particular you deleted the app?
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david somerville

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my phone was upgraded and the old one factory re-set. the app moved over but was no longer set up with reckon.