Just purchased Reckon Accounting 2018, installation stopped at run-time error 1612. Please help.
-
100 Points
Posted 7 months ago
Phuong Do / Reckon Developer Partner
-
2,078 Points
-
100 Points
Hello Phuong
I still have problem Error code is 1612. I thought this would be an easy install. I have followed your instructions to no avail. What do I do next, I can't get past the install of library.
Cheers Marilyn
I still have problem Error code is 1612. I thought this would be an easy install. I have followed your instructions to no avail. What do I do next, I can't get past the install of library.
Cheers Marilyn
Phuong Do / Reckon Developer Partner
-
2,078 Points
Do you still have the problem? I can take a look at your PC at some point, shoot me an email to reckonsync@gmail.com.
-
100 Points
-
100 Points
Hello Phuong
I have managed to install onto laptop, thank you for your help, not sure why it is not working on my computer. Everything ok until I downloaded Reckon.
I am being asked for a customer id to log in and activate product, when do I get the ID?
Cheers Marilyn
I have managed to install onto laptop, thank you for your help, not sure why it is not working on my computer. Everything ok until I downloaded Reckon.
I am being asked for a customer id to log in and activate product, when do I get the ID?
Cheers Marilyn
Rav, Community Manager
-
73,200 Points
Your Customer ID is usually listed on collateral sent from us such as a renewal letter etc.
Alternatively, feel free to give our Customer Service team a buzz and we'll be able to sort this for you.
CONTACT US
Alternatively, feel free to give our Customer Service team a buzz and we'll be able to sort this for you.
CONTACT US
