Just purchased Reckon Accounting 2018, installation stopped at run-time error 1612. Please help.
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100 Points
Posted 3 months ago
Phuong Do / Reckon Developer Partner
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2,014 Points
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100 Points
Hello Phuong
I still have problem Error code is 1612. I thought this would be an easy install. I have followed your instructions to no avail. What do I do next, I can't get past the install of library.
Cheers Marilyn
I still have problem Error code is 1612. I thought this would be an easy install. I have followed your instructions to no avail. What do I do next, I can't get past the install of library.
Cheers Marilyn
Phuong Do / Reckon Developer Partner
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2,014 Points
Do you still have the problem? I can take a look at your PC at some point, shoot me an email to reckonsync@gmail.com.
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100 Points
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100 Points
Hello Phuong
I have managed to install onto laptop, thank you for your help, not sure why it is not working on my computer. Everything ok until I downloaded Reckon.
I am being asked for a customer id to log in and activate product, when do I get the ID?
Cheers Marilyn
I have managed to install onto laptop, thank you for your help, not sure why it is not working on my computer. Everything ok until I downloaded Reckon.
I am being asked for a customer id to log in and activate product, when do I get the ID?
Cheers Marilyn
Rav, Community Manager
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67,824 Points
Your Customer ID is usually listed on collateral sent from us such as a renewal letter etc.
Alternatively, feel free to give our Customer Service team a buzz and we'll be able to sort this for you.
CONTACT US
Alternatively, feel free to give our Customer Service team a buzz and we'll be able to sort this for you.
CONTACT US
