Missing Payment Summary

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  • Question
  • Updated 11 months ago
  • Answered
One employee's Payment Summary is not listed to print/email. All other employees Payments Summaries printed correctly. 

I have checked her employment details and I cannot find any difference between hers and the others.

Any help greatly appreciated.
Photo of Tabatha Smith

Tabatha Smith

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Posted 11 months ago

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Photo of John Peppas

John Peppas, Accredited Partner

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Make sure the employee does have Print Method set as only email, change to print

Also, check in Taxes and make sure Exclude from Payment Summary is unticked