I recently "upgraded" to Reckon Hosted, and have had no end of trouble setting up the Bank Feeds, and finding the answers have been very time-consuming (time which I dont have). I have just tried to import transactions for the last 8-10 days in two of my accounts. In one account only 4 transactions came through, but when I checked my bank statement, there were 5 more that should have uploaded also. On the other account, no transactions uploaded, but I know there were quite a few (it is an account I use on a daily basis). If this is any indication of what I am going to encounter for the next 15 months, I wont be renewing my subscription.