missing setup.exe in reckon accounts personal plus

John Leask
John Leask Member Posts: 1
edited August 2020 in Reckon Accounts (Desktop)
When trying to install Reckon Accounts Personal Plus 2013. the installation halts because it cannot find setup.exe

Comments

  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited February 2017
    Hi John,
    Thanks for asking the Reckon Community.

    It sounds like you have security software on your PC that is either preventing you launching an exe file from your CD drive, or it is labelling that exe file as a threat.  

    Try this.....
    Turn off your security software (and disconnect from the internet) and try again.  

    If the problem persists, browse to the CD root directory and launch the setup.exe from there.  


    Let me know how you go.  

    Regards,
    John.