Move Reckon Accounts Plus 2014 from laptop to Microsoft Surface Pro Running Windows 10
Rhodes Biloela Pty Ltd
Member Posts: 46 ✭
Hi,
I have installed Reckon Accounts Plus 2014 to the Surface Pro. I installed the program as compatible with Windows 7.
Reckon opens however, when I try and open the portable business file I get an error message 'Specifed database already in use'.
Would this have to do with having Reckon still installed on the other PC? Should I uninstall Reckon on the old PC or should the database at least load on the new PC?
How do I activate our licence on the new PC?
I want to upgrade to the 2015 version, should I do this after I have got the system up and running on the new PC?
What do I do if uninstalling Reckon doesn't work? I have tried calling customer support but they won't help me even though we are a paying customer.
Thank you.
I have installed Reckon Accounts Plus 2014 to the Surface Pro. I installed the program as compatible with Windows 7.
Reckon opens however, when I try and open the portable business file I get an error message 'Specifed database already in use'.
Would this have to do with having Reckon still installed on the other PC? Should I uninstall Reckon on the old PC or should the database at least load on the new PC?
How do I activate our licence on the new PC?
I want to upgrade to the 2015 version, should I do this after I have got the system up and running on the new PC?
What do I do if uninstalling Reckon doesn't work? I have tried calling customer support but they won't help me even though we are a paying customer.
Thank you.
0
Comments
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I Rav, Yes I am.
I have gone through and added all applications as a rule inbound and out to the windows firewall.
I have tried saving the backup and portable files to documents on the PC itself instead of trying to load them from the USB.
But I am still getting the same errors.
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I added everything to the firewall settings because I kept getting this error when trying to use the backup.
If I Try and open the portable file now it just comes up with an error message saying 'Failed'
0
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