I am using Reckon Enterprise 2016 and I have a customer that had to be invoiced in Euro but required gst on the invoice. The payment has come in however it won't apply the total amount to the customer and keeps leaving a balance. Can anyone help me please?
GST charge is correct under the circumstances as per the ATO, we are an Australian company. The problem is being able to allocate the payment, it keeps under allocating the amount to the invoice in question.