Multi User Mode

Joe McGrath
Joe McGrath Member Posts: 1

Ok I lashed out & bought another License so that myself & partner can use at same time. Took my money, accepted details. Why is it that when my partner logs in that I get disconnected.

Have setup multi user mode, Username & password. Any answers?


Comments

  • Mirko
    Mirko Alumni Posts: 1,258 ✭✭
    edited November 2015
    Hey Joe, welcome to the Community. Have you enabled multi-user on the datafile? Which version of Reckon Accounts are you using?
  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited February 2017

    Hi Joe,

    Which specific version are you using? I.e. Plus, Pro, Premier?

    Kind regards,

    Sally McIntosh (sally@samsolutions.com.au)

  • Sally McIntosh, Accredited Consultant
    Sally McIntosh, Accredited Consultant Accredited Partner Posts: 468 Accredited Partner Accredited Partner
    edited December 2016
    Hence the question Kevin. To find out which version they are using.