My account has expired and I cant seem to access the control panel because of it . I had no warnings

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  • Updated 10 months ago
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My account has expired and I cant seem to accsess the control panel because of it . I had a direct debit set up and had no warnings about the account . Plus the direct debit has been taken out , what do I do
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silke

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Posted 1 year ago

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Kevin Russell, Accredited Partner

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You need to ring customer service they will fix this. They did it for me Monday morning.
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silke

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thanks - which number do i ring ?
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Kevin Russell, Accredited Partner

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1300RECKON
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Michael Standen

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just happened to me. No warning. My business is busiest on weekends...and this happens on a SUNDAY!!!
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Kevin Russell, Accredited Partner

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Oh my. What happened to your reminder which you got a month ago? What email address did you use to register Reckon? I get the email every year. When did you last back up the data file and copy it to your hard drive? Hey Im on your side but honestly you need to help yourself. You know what happens when you stop paying your xero subscription? Your data is gone. Full stop. Intuit is the same.