My hard drive died. I have a back up of my quickbooks but it is verson 2002

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Pam V
Pam V Member Posts: 3
edited August 2019 in Reckon Accounts (Desktop)
My hard drive died. I have a back up of my quickbooks but it is verson 2002 with add on of 2005/2006. I have purchased Verson 2016 but the this new version will not let me install it. It says says i to update your company files using 2007.08 any way of doing this or do I need to purchase his up date too??

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  • Big Hat
    Big Hat Accredited Partner Posts: 95 Accredited Partner Accredited Partner
    edited April 2017
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    Hi Pam

    The upgrade from QB 2005/2006 to Reckon Accounts 2016 is a progressive upgrade.

    There is no extra cost involved with purchasing software as the upgrade software is located on the installation DVD.

    Having said this we would be only too pleased to assist even by a remote login to your computer.

    Please feel free to contact us at jpeppas@qldbc.com.au.

    John Peppas

  • Pam V
    Pam V Member Posts: 3
    edited April 2017
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    thank you so much for the offer, I found what I needed on the hard drive like you mentioned and it worked perfectly. I up and running again. Cheers
  • Pam V
    Pam V Member Posts: 3
    edited April 2017
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    thanks heaps for the offer, all up and going again. Cheers