My personalplus2015 backups to reckon just recently stopped-message "your trial period has expired".

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Bruce Stanger
Bruce Stanger Member Posts: 4 ✭
edited February 2017 in Personal Plus and Home & Business
My personal plus 2015 backups to reckon have just recently stopped-comes up with message "your trial period has expired". My licence expires in 2024. Help please

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited February 2017
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    Hi there Bruce,

    Do you regularly make backups? When was the last time a backup was performed prior to this occasion?
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  • Bruce Stanger
    Bruce Stanger Member Posts: 4 ✭
    edited January 2016
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    Hi Rav, thanks for your reply. Backups done usually monthly. Last one to reckon was 1/11/15 (did one 1-2/12/15 but started to have problems then). Have not used anywhere near my available hard drive  quota of 500mg nor my monthly upload quota of 1000mg
  • MichaelTechSupport
    MichaelTechSupport Alumni Posts: 13 ✭
    edited January 2016
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    Hi Bruce,

    Can you confirm you are doing a local Backup like the below Image ?image

    Kind Regards,

    Michael.

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