My STP for finalising the year is showing $0.00 for Reckon Accounts Hosted 2019 R2

Tarnya Von Blanckensee
Tarnya Von Blanckensee Member Posts: 6
edited June 2020 in Accounts Hosted
I have followed the instructions and it's still coming up as $0.00, what am I doing wrong?

Comments

  • Bruce
    Bruce Member Posts: 441 Professional Partner Professional Partner
    edited June 2020
    that is correct - the finalise year STP run is not a "pay event" so does not report any new payments to employees, so you expect the amounts on the summary page to be zero.

    However if you drill down into the detail you should see the full year totals for each employee