my YTD Amount is wrong on the payslips

Leanne_10718577
Leanne_10718577 Member Posts: 14
edited July 2020 in Reckon Accounts (Desktop)
I have just noticed that the YTD Amount is not correct on the employee play slips. When I do a report the figures are correct on Quickbooks payment summaries. Im am using Reckon accounts premier 2019. The employee wants to show his bank his income to get a loan.

Comments

  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited July 2020
    Leanne.  How have you arrived at the conclusion that they are not correct?  What are you comparing them to?
    John L G
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited July 2020
    i look at one payslip and the earnings for the year so far is $48,000 but the pay slip is showing YTD $1640
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited June 2020
    The employee let me know as he is going for a loan and the YTD was low
  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited June 2020
    Leanne.  Please provide details of every line which is showing on the pay slip, giving details under each of the columns EARNINGS & HOURS, CURRENT and YTD AMOUNT.
    John L G
  • Kris_Williams
    Kris_Williams Member Posts: 3,272 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited June 2020
    Did you start entering weekly pays in 1/7/19 or did you enter YTD figures at some stage? If so a payment summary might be better as this picks up the YTD figures
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited June 2020
    Salary & jobkeeper $1136  35.5 hours = Current $1136 -  YTD amount $4640
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited July 2020
    weekly pays were entered since 1/7/19. I did not enter YTD Figures since then
  • Kris_Williams
    Kris_Williams Member Posts: 3,272 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited June 2020
    Ok that blows that idea, have you looked at the payment summary figures?
  • John Graetz
    John Graetz Member Posts: 1,651 ✭✭✭
    edited June 2020
    If you entered a pay on 1/7/19 that is regarded as being for the 2019/20 year irrespective of whether the hours were accrued in the year to Friday 20/6/2019.
    What is the date of the pay slip that you are talking about?  You gave the impression that it is a current pay slip.
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited June 2020
    payment summary figures are correct
  • Kris_Williams
    Kris_Williams Member Posts: 3,272 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited June 2020
    Have you done a rebuild of data (backup first)?
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited June 2020
    it is a current pay slip
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited June 2020
    no i havent
  • Kris_Williams
    Kris_Williams Member Posts: 3,272 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited June 2020
    As I said if you decide to do this backup the file first
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited June 2020
    i will try this tonight after work when all computers are closed
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited June 2020

    Hi Leanne

     

    If the figures are correct on payroll reports & payment summaries but just not on the payslip, I’m wondering if it’s just a template design issue ? 

    Are you using a customised Payslip template or just one of the 3 default Reckon ones?

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited June 2020
    No I'm not using a customised payslip, just reckon one
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited June 2020

    Hi Leanne

     

    It’s a little hard to follow your examples as you’ve not identified them per Payroll Item as per John’s suggestion of how the payslip is laid out.

    eg You’ve stated “Salary & JobKeeper $1136

    Have you got “Salary & JobKeeper” setup as a single Payroll Item (which would definitely be incorrect!) or as 2 separate Payroll Items?

     

    (Assuming correct setup) “JobKeeper Topup” amounts - & any other Payroll Items used (eg Leave, Loading, Bonuses, Commission, TiL RDOs etc) – will all show on separate lines with a YTD value for each.

    The total of all lines under “Earnings & Hours” should be what matches with the payment summary “Gross Payments” amount.

    (NOTE: In addition, JobKeeper will be shown as a separate “Allowance” both on the Payslip & on payment Summaries, again with its own YTD value)

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited June 2020
    image
    His YTD should be $48K
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited June 2020
    • Have you ever had this employee setup under another (similar) Employee Name (eg due to name/spelling issue with the initial employee setup)?
    • Have you used any other Payroll Items throughout the year?
    • Are all your Payroll Items correctly configured?
    • What is the Pay Period of your screenshot example?
    • What is the Pay Date for this screenshot example?

     

    Whereabouts are you based?

    You may be best getting a Reckon Accredited Partner out to assist you so that all the possible causes can be investigated & configurations checked.

     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    shazinoz2@bigpond.com

    www.accounted4bs.com


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited June 2020
    Thank you Kris Williams. Doing a back up then run rebuild fixed the problem.
  • Kris_Williams
    Kris_Williams Member Posts: 3,272 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited June 2020
    That’s great news, congrats
  • Leanne_10718577
    Leanne_10718577 Member Posts: 14
    edited June 2020
    Your a life saver :)