Need to pay renewal but can't as account expired

  • 1
  • Problem
  • Updated 6 months ago
Accounts hosted
Photo of Karen Delany

Karen Delany

  • 90 Points 75 badge 2x thumb

Posted 6 months ago

  • 1
Photo of Umesh Kumar Kukreja

Umesh Kumar Kukreja, Employee

  • 262 Points 250 badge 2x thumb

Hi Karen,

Thank you for contacting Reckon.

We have extended your Reckon Accounts Hosted till tomorrow, Please follow the below mentioned steps to renew your licence.
  • Please go to the login page > Enter your user name and password.
  • Click on Control Panel.
  • At the left hand side click on manage user > Then click on your user number > At the right hand side click on Renew.
  • Then it will ask you for the Card details.

You may also call on our customer service number 1800-732-566 to renew the licence.


Kind regards,
Umesh Kumar Kukreja

Technical Support Representative 
Photo of Umesh Kumar Kukreja

Umesh Kumar Kukreja, Employee

  • 262 Points 250 badge 2x thumb
Hi Farid,

Thank you for contacting Reckon.

Can you please now try to login in your account and renew it.


Regards,
Umesh 
Technical Support Representative 
Photo of Nadine Siemer

Nadine Siemer

  • 70 Points
Hi Umesh I need to renew mine also as my account says it’s expired and I cannot sign in ? Could you please send through steps so U can login...
Photo of Daaman Choudhary

Daaman Choudhary

  • 60 Points
Hi Nadine,

Thank you for your patience.

I believe you have received a call back from a Reckon Expert regarding your issue. Please confirm if your issue has been resolved.

Regards,
Daaman Choudhary
Technical Support