New to POS - Trying to do import from Reckon Premier to Reckon POS

Helen Willis_8967737
Helen Willis_8967737 Member Posts: 6
edited June 2020 in Point of Sale
an error has occurred in from QuickBooksImport:Get QuickbooksData 9 Subscript out of range, have tried everything, everything goes across except items.

Comments

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
    Hi Helen - check out this KB article - should help?  http://kb.reckon.com.au/issue_view.asp?ID=3314  make sure you can rebuild and verify the Reckon File with no Errors... cheers Linda
  • Helen Willis_8967737
    Helen Willis_8967737 Member Posts: 6
    edited September 2017
    Hi Linda have done that it didnt work
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
    Has it ever worked or is this the first time trying?  What version of POS & Reckon Accounts are you using?  Have you had someone (Tech Support or an Accredited Partner) look at the setup and configuration or help with the installation?