Newcastle Permanent and ABA file.

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Richelle Johnson
Richelle Johnson Member Posts: 2
I bank with the Newcastle Permanent since they upgraded their website I receive a message saying the ABA file format is not recognised, has anyone else had this issue or know how to fix it?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited December 2017
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    Hi there Richelle,
    Is there any more to the error message or just that the ABA file format is not recognised?

    Can I just confirm which software and version you're using?

    How long has it been since you noticed this change?


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  • Richelle Johnson
    Richelle Johnson Member Posts: 2
    edited August 2019
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    Hi

    The message says the ABA format is not valid, it only started after the Ncle Perm updated their website in August, they did say to turn off self balancing before processing the batch file - which I did.  I am using Accounts Premier Edition 2015.