No data received

David Youda Kim
David Youda Kim Member Posts: 8
edited September 2019 in Reckon One
Hi Rav

Thank you for your reply, but I have still further questions.

Of course, the Reckon One and STP Entity is under the same account. 
As told, two clients' Reckon one has no problem because I started to setup the Reckon GovConnect and then setup the Reckon One.
However, another 5 clients' Reckon One have the same problem.



As you can see, there is no send button to GovConnect STP, and it has just Launch button.
Although I launched the GovConnect, the error message is the same as before. "No data received".

For your information, I have already matched the legal information. All five are matched.

Please understand that I am disappointed by this issue and I am wondered why I have to use the Reckon One.