No details from bank in online Banking centre

  • 1
  • Question
  • Updated 4 months ago
I have recently updated to the latest version of Reckon Account Plus, my manually imported qif file seems to import correctly and create a QBO file  but there is nothing to view in the Online banking Centre, My account is there but no file in the "from Bank " window 
Photo of Wayne Horsfall

Wayne Horsfall

  • 70 Points

Posted 4 months ago

  • 1
Photo of Tanya Briggs

Tanya Briggs, Accredited Partner

  • 972 Points 500 badge 2x thumb
HI, try this solution that worked for someone else-
"Then, try importing through this method:
File > Utilities > Import > Web connect files,
Browse to the location of your import file.
Select the .QBO file (not the .QIF)
follow the prompts to complete."

I had the same problem and this method worked for me as well.