No email failure notification

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  • Updated 2 years ago
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Does anyone know how I can be sure that my customers have received their emailed invoices, I have had an occasional one set with an incorrect email address but have no way of knowing that the customer has not receiver the email
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Ron Martin

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Posted 2 years ago

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Rav, Community Manager

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Hi Ron,
At this stage, Reckon Accounts Hosted does not possess this functionality.

There are plans in the pipeline to implement a similar email experience as Reckon One into the Accounts Hosted solution in future.

Some users have found CC-ing themselves into outbound emails as a workaround of keeping track of emails. Appreciate it's not ideal however.
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Kevin Russell, Accredited Partner

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Rav its been at this stage for three years. When is the next stage? Ccing is NOT a aubstitute. It tells you NOTHING about the recipient. You should not be suggesting it. Thank you

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