No printing from Reckon 2018 upgrade.

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SUE WILDE
SUE WILDE Member Posts: 4 ✭
edited January 2019 in Accounts Hosted
Why are we experiencing what appears to be the same issue with the upgrade from Reckon 2017 to Reckon 2018 as when the upgrade to 2017 from 2016 occurred? This is extremely disappointing and very annoying. I cannot print payslips which is very poor.

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  • Bully_9284996
    Bully_9284996 Member Posts: 1 ✭
    edited July 2018
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    Same here...frustrating!!. Can Reckon or someone please post a fix to this problem ASAP
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited July 2018
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    Hi Sue and Bully,

    Check out the second post at the top of the forum home page which should help you with this.
    Reckon Logo - Signature.png


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Janelle Knight
    Janelle Knight Member Posts: 45 ✭✭
    edited January 2019
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    I'm sorry Rav where is the post?  I can't seem to find it.

  • Janelle Knight
    Janelle Knight Member Posts: 45 ✭✭
    edited January 2019
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    Well, I did find this link,

    http://kb.reckon.com.au/issue_view.asp?ID=5676&_ga=2.201482129.1491839205.1530672330-852915225.1...

    will try it out.................. and advise

  • Janelle Knight
    Janelle Knight Member Posts: 45 ✭✭
    edited January 2019
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    Yep, it was the pop up blocker.    Now why would this happen all of a sudden please Rav.

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