I am trying to set up STP in Reckon Accounts Enterprise: Contractor Edition 2018
The webinar says I need to go into Edit/Preferences/Payroll & Employees and tick "Enable Single Touch Payroll" but this button is not there. So what do I do now?
The webinar says I need to go into Edit/Preferences/Payroll & Employees and tick "Enable Single Touch Payroll" but this button is not there. So what do I do now?
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120 Points
Posted 8 months ago
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6,098 Points
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400 Points
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100 Points
I am also experiencing the same problem. I have just upgraded to Reckon Accounts Hosted 2019 R2 and the "Enable STP" is not showing under Company Prefences
Rav, Community Manager
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94,150 Points
Hi Tony,
STP is enabled by default in the Hosted 2019 & Accounts Business 2019 R2 editions now that its mandatory from this financial year so there's no more tick box to enable STP functionality.
STP is enabled by default in the Hosted 2019 & Accounts Business 2019 R2 editions now that its mandatory from this financial year so there's no more tick box to enable STP functionality.
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100 Points
Okay thanks Rav.
I was followng the steps provided by Reckon Support and Step 1) must have an old screenshot which shows the "Enable Single Touch Payroll" tick box
I was followng the steps provided by Reckon Support and Step 1) must have an old screenshot which shows the "Enable Single Touch Payroll" tick box
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100 Points
I am struggling to find a End of Payroll/Financial Year checklist which I tend to print and follow each year to ensure I haven't forgotten anything.
Is there one available this year ?
Is there one available this year ?
Rav, Community Manager
Savanna, can you please confirm if this has been done?
Also, the path you've mentioned is exactly right but just needs one slight adjustment, once you get to the Payroll & Employees section, there is one more step in going to the Company Preferences tab ie. Edit > Preferences > Payroll & Employees > *Company Preferences* > Enable Single Touch Payroll
Savanna