Non subscription licence expiring - access to data

SusanE
SusanE Member Posts: 7
edited October 2019 in Reckon Accounts (Desktop)
I purchased Reckon Pro 2014 outright as I wasn't interested in paying annual subscription fees.
I am now receiving a message saying that my licence will expire in three days and that I need to now pay an annual fee.  Is this right?
Can I still use the product but accept that there will be no updates or support, or will my product and all data disappear??
Any advice on this would be greatly appreciated as I will need to make a decision asap.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager
    edited October 2019
    Hi SusanE,
    Please give us a call on 1800 531 840 and our Customer Service team will be able to have a chat with you in regard to your software version.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Kevin Russell
    Kevin Russell Member Posts: 27
    edited October 2019
    No you can't. It seems to be a marketing ploy to have you upgrade.
  • SusanE
    SusanE Member Posts: 7
    edited October 2019
    Not impressed. I'll be taking my business elsewhere. Thanks for your help.
  • SusanE
    SusanE Member Posts: 7
    edited October 2019
    Thanks for the warning Kevin. What sort of experiences did you have with converting? I don't think I have time to do it anyway, but was planning to have a go.
  • Kevin Russell
    Kevin Russell Member Posts: 27
    edited October 2019
    Sue very very poor. Not worth the aggravation. Call me if you wish to discuss 0407744914