not getting the 6-digit code for 2FA - been waiting forever

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  • Updated 2 weeks ago
Logging into the free STP app and it is wanting me to set up the 2FA. I have entered my mobile number and have been waiting forever for the 6-digit code to be sent to my phone. When will it arrive. Cannot proceed further with the app until i get the code. 
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marin

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Posted 2 weeks ago

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Eric Murphy

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Do you have decent mobile coverage? Happens to me as well sometimes but its because I live in pretty much a dead spot for network
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marin

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apparently, even though i have entered my mobile number, the 6 digit code is still being sent to the registered mobile number. It wont be sent to any other number. (not sure why it ask me to enter a mobile number to send the code to in the first place). I have helped another mate of mine to set up STP on my phone and havent logged out yet. Hence it was sending numerous SMS to my mate's phone. The app does not show which account you are logged into, hence the confusion.

Now all sorted.