On my first attempt to upload an STP File, I found that my Super Salary Sacrifice Totals do not match the RESC YTD Totals, please help!

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Salary Sacrifice Totals do not match RESC Totals
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Susan Shaw

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Posted 8 months ago

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John Graetz

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Hi Susan.  This is an "age old" problem and usually surfaces at the end of the year when Payment Summaries are produced.  There is a way to fix this.  Have a look at the following Knowledge Base article for a solution on how to correct the problem:
          http://kb.reckon.com.au/issue_view.asp?ID=5324
John L G
(Edited)
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Susan Shaw

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Thankyou for your help John, I will try to sort that tomorrow - Susan
(Edited)
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Susan Shaw

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Thanks again John, I have fixed the problem as per the instructions on the knowledge Base. Sue
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John Graetz

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Great news, Susan.  Thanks for letting know.
John L G
(Edited)
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Maureen Hallen

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I have found that RESC totals in STP don't match totals on payroll summary, I have found that the RESC totals didn't update from one payrun to the next in May 2019.

Following procedure as per above link the payment summaries now match the payroll summary.
How do I ensure details submitted via STP  are correct?
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Mark

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Hi,
Had the same issue and fixed with the link above too.

thanks
mark
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John Graetz

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Good news for you too, Mark.  Thanks for letting know.
John L G