Once again can't login...

  • 1
  • Problem
  • Updated 3 years ago
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Why can't we access the system again!!!
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Kelly Howard

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  • Frustrated

Posted 3 years ago

  • 1
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Judy Smith

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That's Strange I am having no problems
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Jennifer Wann, Accredited Partner

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I can't log in either - the dreaded black screen
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Robert Lee

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I am black screen too.. havent been able to access for the last 3 hours
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Robert Lee

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I need to get work done... Why does this occur
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Kay Williams, Accredited Partner

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I've been out since about 3pm.  What's happening support??
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Rav, Community Manager

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Hi folks,

I'm really sorry to hear that a number of you have been experiencing issues accessing Hosted this evening.

Can you please advise if the issue persists after closing any active sessions within the control panel and retrying after a logout?
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Kay Williams, Accredited Partner

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Hi Rav, Issue persisted even after re-booting the system however is back working this morning.  Could this have been an issue related to the latest windows update?
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Robert Lee

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Issue persisted even after closing active sessions and restarting the computer.. Did this several times, without any result...I was unable to access Reckon most of the day... Finally, it came good about 9pm

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