Online Banking Centre links to the bank are not working

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  • Updated 11 months ago
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  • (Edited)
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when going through the online banking centre, the link to internet banking login is not working.....
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Toni

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Posted 11 months ago

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11 months ago
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John Graetz

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Hi Toni.  Perhaps this is a NZ problem as mine seems to be working ok in Aus.  John L G


11 months ago
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Toni

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Hi John
Could be a NZ issue,  although I haven't tried to use the link in a while as over the Holiday break we had only a few transactions that weren't memorised so have just entered manually up until today. It it worked before the update.
11 months ago
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Rav, Community Manager

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Hi Toni,

I think I recall a case or two of this cropping up a few days after the new update and I know this might sound roundabout but can you try this out and see if there's any change for you.

Click on Reckon BankData link on the right


You'll be presented with the below message. Ensure that you TICK the "Do not display option" and click OK.


The screen will then proceed to open a browser window within Hosted. You can close this.

Try accessing your Online Banking through Hosted as you were.

It should work from here but let me know how you get on
11 months ago
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Toni

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Thanks Rav, it worked :-)
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