online banking connection does not work via reckon - tried chrome, explorer and edge - they are all
JWhitt007
Member Posts: 1 ✭
I have tried using explorer11, edge and chrome. All are up to date and I have also upgraded the Reckon Hosted today to the new version that became avail. after the weekned. Nothing works. I select online banking and no matter which bank i choose it will not go past that page. Sometimes it comes up with the progress bar at the bottom but it is extremely slow and doesn't get past halfway. I have been trying to logon to online banking via reckon since it came back online after the weekend to no avail.
1
Comments
-
I had to download my ABA file to desktop & open banking in another window to do the bulk payment today.0
-
Welcome to the Reckon Community, Jodi, JWhitt007
This looks to be a configuration setting change with the new update to Hosted which we'll need to address.
In the meantime, there is a simple albeit roundabout workaround to get these and other external links within Hosted working -
Click Help > Suggest New Features
A browser window will appear and along with a secure connection alert (screenshot below). Tick the option 'In the future, do not show this warning' and click OK.
Close the 'Suggest new Features' browser window.
Your Online Banking Centre links will now be operational.
regards,
John0 -
This still does not work!!!0
Categories
- All Categories
- 6.8K Accounts Hosted
- 10 📢 Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 3 📢 Reckon Accounts Desktop - Announcements
- 1.2K Reckon Payroll 🚀
- 21 Reckon Payroll Help Videos 🎥
- 21 Reckon Mate App
- 18 📢 Reckon Payroll - Announcements
- 3.1K Reckon One
- 7 📢 Reckon One - Announcements
- 11 Reckon Invoices App
- 14 Reckon Insights
- 114 Reckon API
- 830 Payroll Premier
- 325 Point of Sale
- 1.9K Personal Plus and Home & Business
- 73 About Reckon Community