online banking downloaded transactions are duplicated

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Jay Garland
Jay Garland Member Posts: 130 ✭
edited November 2017 in Accounts Hosted
I've downloaded my credit card transactions and several entries have been duplicated. I don't know why this happened. I want to remove unmatched duplicates from the list of downloaded transactions and can't work out how to do this. Any ideas?

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  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited November 2017
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    Hi jay,

    Thanks for asking.

    Click on the X at the far right of the transaction line.

    regards,
    John.
  • Jay Garland
    Jay Garland Member Posts: 130 ✭
    edited November 2016
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    There is no X at the far right of the list of downloaded transactions...
  • John G
    John G Reckon Staff Posts: 1,570 Reckon Staff
    edited November 2017
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    My apologies Jay.

    Leave the duplicate transactions unprocessed.  When all others complete, click on Done.  Back in the Online Banking Centre, delete the downloaded file.  


    regards,
    John
  • Jay Garland
    Jay Garland Member Posts: 130 ✭
    edited January 2019
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    How do you delete a file? I don't select SAVE when I download my feeds.

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