Online Share prices are incorrect

  • 1
  • Problem
  • Updated 2 months ago
  • (Edited)

Hi

Your price on Telstra shares is incorrect in the online download . It is 100 times the price. Telstra lookip code is TLS and yesterday closed at $3.08 A your online upload site said $222.73. This throws out your entire asset reports.

 Can you please fix it.

 Product is Reckon Accounts Personal Plus 2020 on Windows 10 platform

 Thanks

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Paul Clarke

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Posted 2 months ago

  • 1
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Rav, Community Manager

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Hi Paul,

I've just added Telstra ran an update in Personal Plus (I have the 2019 install) . Below are my results for the price download and I'll add my configuration as well. Are you able to compare?






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Peter Jenke

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Just for reference.  I update my prices on line last evening and checked them again this morning.  Everything is ok
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MarkR

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This happens to me once or twice a year with the same share always (BLD). It also shows 100 times the value. I just change it manually. After a period of one to two weeks it corrects itself. Never been able to explain this. It is a problem on your system only, as Rav shows nobody else has this issue.