Opening Hours & Support - 7 October 2016

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  • Updated 3 years ago
Hi everyone

This post is just a heads up to let you know a number of our phone support lines will be closed from 3:00pm (AEDT) today, 7 October 2016, due to a company-wide internal event.

The phone support teams that will be closed from 3:00pm (AEDT) are:
Payroll Premier & POS Support
1900 Support Line

All other support lines will operate on reduced staff numbers

Thank you for your understanding and we sincerely apologise for any inconvenience this may cause.
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Rav, Community Manager

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Posted 3 years ago

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Linda Damon

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Can anyone tell me whether ReckonChat is available for Pro Partners?  I've sent a couple of emails as the page says they are offline.
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Ifti, Product Owner

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Hi Linda,

Thanks for your post.

Unfortunately Chat service is closed today. Please do send us an email or call us.

Apologies for the inconveniences caused.

Thanks 

Ifti
(Edited)
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Rav, Community Manager

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Dianne Lougoon, Accredited Partner

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Hi Rav - Has anyone else had any issues with leave loading not calculating since the 1/10/16 patch?