Our fee income is showing a 0 balance for January but we have put fee income in. Any ideas why?

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  • Updated 2 years ago
  • (Edited)
Our fee income is showing a 0 balance for January but we have put fee income in. Any ideas why?
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Jody

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Posted 4 years ago

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Rav, Community Manager

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Welcome to the Community Jody!

Could you give us a bit more information around this so we can assist - https://community.reckon.com/reckon/topics/6-ways-to-gain-best-reckon-community-support-around-the-c...

Which product and version are you using?

Firstly, check out the date in your entry, has it been entered with a 2015 date?

How did you enter the income?
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Jody

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We are using Reckon Accounts Premier Edition 2014. The data entry is definitely in this years date as we have been reconciling week by week.

We entered the income as we normally do under receive payments..
(Edited)
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Annette

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Are you looking at the account itself or a P&L report?
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Jody

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In the P & L report. It is showing up on the accounts themselves but when we have printed the report it is showing a 0 balance.
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John G, Information Support Analyst

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Hi Jody,

So you can see the correct amounts when you do a FastReport on the Account (which account?), but on the P&L Report there is a zero amount (for which line on the P&L?)?

Here is how I would create an item for a Tax Invoice and Receive Payment for it.  Is your setup for these components the same?

Is your P&L Report on a Cash or Accrual basis, and does it capture the date the invoice was issued or paid?


Service Item:




Receive Payment for a Tax Invoice:




P&L Report




FastReport on Account




Hope this helps locate the source of the difference.




regards,
John

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Steve

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We have same problem but on Reckon One. Our tax year is 1 Jan to 31 Dec. Invoices issued in last tax year but paid this year are not showing as income when we do GST return which is on a cash basis. Any help please!!