OVERDUE!!

Tania_10126273
Tania_10126273 Member Posts: 22
edited August 2020 in Accounts Hosted
OVERDUE!! How do I get rid of this stamping across my invoices? I've unticked everywhere I can find to untick so please don't suggest that. Reading others comments we all HATE IT. SO Reckon send through a fix ASAP please.
Reckon Hosted 2019 Version

Comments

  • Liz Brims_9887768
    Liz Brims_9887768 Member Posts: 5
    edited July 2019
    You need to add Terms to your invoice.  If you have no Terms set up in the invoice then it sees the invoice as overdue.  Same thing will happen if you have C.O.D. or Due on receipt.  You can set the template to display Terms on your screen only and that won't mess with your invoice set out.
    Liz B
  • Tania_10126273
    Tania_10126273 Member Posts: 22
    edited July 2019

    I've done that. I've even deleted all other terms apart from 30 days. I've added 30 days to customer as well. I've even opened the invoice window from the terms window. Makes no difference.
  • Liz Brims_9887768
    Liz Brims_9887768 Member Posts: 5
    edited July 2019
    So the Terms drop down within the tax invoice is set to 30 days and still showing Overdue Stamp? I found I had to change the Terms on each invoice to be rid of the Overdue stamp.  I saw someone else say they set up terms of 100 days and use that in the drop down within the invoice and it works.  Hope this helps
  • Roslyn_9745732
    Roslyn_9745732 Member Posts: 102
    edited July 2019
    What if you actually want the terms to show on the invoice.  Certainly don't want an Overdue stamp on an invoice which has just been created ... 
  • Lily
    Lily Member Posts: 1
    edited July 2019
    This is still an issue. Any resolution yet as it still appears on the invoices.
  • Ray_10130446
    Ray_10130446 Member Posts: 13
    edited October 2019
    Tania,
    I have just updated to Reckon Premier Accounts 2019 and this "Overdue" stamping is really annoying. My terms are set for "Due on Receipt" so almost everything was stamped "Overdue".
    I went to my "Lists-Templates - Double click on your selected template and on the lower left, uncheck the "Print Status Stamp" . If you want an overdue stamp, then set the terms box to one of the default options.
    The "Uncheck Status Stamp" worked for me.
    However, you cannot remove the Overdue stamp if it is already on the invoice, you have to rebuild the invoice and delete the saved one. A complete pain.
    Cheers,
    Ray
  • Claire Letts
    Claire Letts Member Posts: 2
    edited August 2019
    This is an absolute time waster for busy people and not simple to turn off. Reckon you are adding more work and stress and it is poor customer service - get rid of it asap please.
  • Sonia Tilley
    Sonia Tilley Member Posts: 6
    edited August 2019
    Is there still no solution to get rid of this?

  • Chrystal Richards
    Chrystal Richards Member Posts: 8
    edited October 2019
    I so wish this OVERDUE stamp was just added as a option!
    I back date invoices and wish for them to be due on receipt, such a pain for me not be able to do this anymore.
    Reckon can you please look into a opt in version for this stamp?
  • Nicola_10273952
    Nicola_10273952 Member Posts: 16
    edited August 2020
    I agree it's very annoying but there is a workaround - not ideal but it does work.  Go into your Invoice Template (open a blank invoice and click on Customise) and on the first screen there is a section called "Company & Transaction Information" untick Print Status Stamp.  This then removes this Overdue notice.
    However if you want to send out invoices that say "Paid" on them, this will also remove this - so for one of my clients, I have set up a second Invoice template - one that has this ticked (so they can send Paid invoices out) and the other with it not ticked so the overdue stamp no longer shows.
  • Chrystal Richards
    Chrystal Richards Member Posts: 8
    edited October 2019
    Thanks for that Nicola, i will check it out!