Password not working

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Natalie_10070760
Natalie_10070760 Member Posts: 15 ✭
edited July 2019 in Accounts Hosted
It keeps saying the password is incorrect, but I didn't change it and I'm the only one using it almost everyday for the last 3 years. Checked the caps lock, and the password is just not working.

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  • Sue Renouf
    Sue Renouf Member Posts: 32 ✭
    edited July 2019
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    Hi Natalie,

    Caps lock isn't working today. But I found if I turned off caps lock and held down the shift key for capital letters, it worked. Hope it does for you too.

    Cheers,

    Sue Renouf
  • Natalie_10070760
    Natalie_10070760 Member Posts: 15 ✭
    edited July 2019
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    Hi everyone, if you have the same problem, try logging in from internet explorer. That solved my problem.
  • Natalie_10070760
    Natalie_10070760 Member Posts: 15 ✭
    edited June 2019
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    Thanks Sue : )

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