Just contacted the help desk about getting password reset sent to us as plain text email. I am no security expert but this is very bad security practice. If someone intercepts the email or hacks my email account they have everything they need to login to my file. Also the passwords must be stored on their servers as plain text.Banks, in fact I don't know of any other company that does this. The help desk flogged me off. Might have to list Reckon on the website PlaintextOffenders.com. Makes you think that Reckon does not care about our security. They don't even seem to understand this is an issue.