PAYG tax table incorrect on reckon hosted

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Alicia Renee
Alicia Renee Member Posts: 1 ✭
edited June 2020 in Accounts Hosted
i have 4 employees 2 of them their PAYG is correct as to the tax table but for 2 of them it is incorrect and taking out too much money anywhere between $30 - $40??? anyone know why?

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  • Sue_10075371
    Sue_10075371 Member Posts: 41 ✭
    edited June 2020
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    Same happened to me.  Two employees started the same day, on the same rate, working the same hours, set up exactly the same.  for one of them,their tax has always been about $30 out and I have had to adjust it manually each week.  I have never been about to track down why.
  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited July 2019
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    check and make sure your super item for that employee does not accidentaly have the payg tax box ticked?  also check that they have correct tax code selected?
  • Kwikbooks (Professional Partner)
    Kwikbooks (Professional Partner) Member Posts: 824 ✭✭✭
    edited April 2020
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    have you checked their profile has the correct tax free threshold on the tax tab
  • Wilma
    Wilma Accredited Partner Posts: 46 Accredited Partner Accredited Partner
    edited July 2019
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    I had the same . Tech support told me that the employee must have had a corruption. Had to create a new employee.

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