Paying Bills Via Credit Card

Ann_9715398
Ann_9715398 Member Posts: 6
edited June 2020 in Accounts Hosted
Hi has anyone had the issue when paying a bill via a credit card then recording this in Reckon that the bill for some reason has a balance remaining even though you have entered the full amount?

Comments

  • Linda ABC
    Linda ABC Accredited Partner Posts: 1,131 Accredited Partner Accredited Partner
    edited June 2020
    Hi Ann - are you able to put up a screen shot of the bill entry?  if you have mixed tax codes or if you have a bill that results in negative GST - then this is likely to cause this issue when paying?  
  • Ann_9715398
    Ann_9715398 Member Posts: 6
    edited November 2018
    Thanks Linda I had a look at the entry and that appears to be the issue. All sorted now