Payment allocated to incorrect creditor account.

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  • Problem
  • Updated 8 months ago
I use Reckon Hosted and recently discovered that I had allocated a monthly instalment amount to an incorrect creditor relating back to a transaction in March 2017. The amounts are similar hence the mistake. I picked this up when I reconciling the balance for one of the creditors and of course (both) balances are out.  How do I rectify this error please as I cannot do a journal, and certainly cannot undo bank reconciliations.   I would appreciate your help please.
Photo of Elisha Shadwick Manion

Posted 8 months ago

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