So now I have customer A needing a receipt for $100, likewise customer B and likewise customer C – total receipt $300 received from the parent company to be receipted against their individual customer accounts.
In the past I would do a Receive Payment against each customer and select deposit to UNDEPOSITED FUNDS
Then I would go to BANKING, MAKE DEPOSITS and the three entries would appear on the list. I would tick them all and select the main bank account as the bank to deposit them to. This enabled them to show as one line item when I reconciled the statements
However now when I go to MAKE DEPOSITS it is blank so I can no longer do this
Any help greatly appreciated, I’ve tried to compare the two set ups between the old file and the new and nothing seems out of place