Payment Summaries RESC

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  • Question
  • Updated 1 month ago
I am using payroll reckon desktop and have ran my payment summaries and have a few employees under 10 showing amount in RESC which should not be there, please help
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Kenzie Rose

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Posted 2 months ago

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Sylvia Daniels

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Hi Kenzie - I'm having the same issues, have you heard anything yet on how to fix?
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Catherine moxon

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Hi 
http://kb.reckon.com.au/issue_view.asp?ID=5700 Check this link out, and install the patch. I had similar issues, and this fixed it for me. 
Regards
Cath
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Kylie

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I would like to say that the 2019-2020 version has the same issue :(
Rav Can you still use the same patch to fix the issue?
(Edited)
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Kylie

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I installed it on my 2019-2020 and it id not fix the problem. There is still 1 employee showing RESC and they shouldn't. I have run a super report for the whole year and confirmed that did not have any RESC for the last financial year.
(Edited)
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Catherine moxon

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That's annoying Kylie, I've run a few payrolls in the 19/20 year, and the employees that were effected before I ran that 18/19 patch, are still ok in this FY. 
I hope you get it sorted, and the issue doesn't reappear for me!